Terms & Policies

Terms & Policies

Tour Package with accommodation:

* No charge will be levied on cancellation made more than 30 day(s) prior to the Check-In Date in peak season (from 1 November to 31 January) or during Chinese New year and Thai New year festival. Refundable will be charged for bank fees (depend on the bank policy)

* Cancellation made between 7-14 day(s) in high season (from 1th October to 31 October, from 1 February to 30th April) and 10 days during green season (from 1th May to 30 September) will be charged 50% from the total amount.

* Cancellation made between 0 day and 6 day(s) will be charged 100% from the total amount.

* Terms of Cancellation and refundable are subject to change depend on the hotel’s policies.

Tour option without accommodation:

* Cancellation 3-6 day(s) before date of service charge 50 % from the total price.

* Cancellation 7-15 days before date of service charge 5 % from deposit payment

* Cancellation 1-2 days before the date of service will be charged 100% from the total price.

* No show will be charged 100% from the total amount of the deposit payment.

* Charge 500 THB. /person/ time for amendment the booking on the date of service.

* No charge for the booking amend 1 day before date of service (24 hours before the date of service).

* No charge in case of bad weather the trips could not operated, you are allowed to change the date of service or choose other tour option in same price or get full refundable of deposit payment!!

Payment gateways:

Option 1: Pay by credit cards

We accept all major credit card companies such as Visa Card, Master Card, Amex
Please click at “But Now” button & follow the link to complete your payment by credit card or debit card.

PayPal – The safer, easier way to pay online!
Option 2: Payment by bank transfer
Please transfer money to…..
Bank name: Kasikorn Bank
Account Name: Gembira Tour
Account No.: 0361836103 (Saving)
Swift code: KASITHBK
Branch: Kasikorn Bank Lotus Phuket
Address: 1st floor Tesco Lotus Building 104 Moo 5 Chaloem Phrakiat RO 9 Road Ratsada Mueng Phuket Phuket Thailand 83000

Option 3: Payment by Western Union
Please use below information for make payment by Western Union
Receiver First Name: Phairot
Last Name: Phetyava
Address: Gembira Tour 62/3 Sakdidet Rd., M.6 T.Vichit A. Mueng Phuket, Thailand 83000
Contact No.: +66841845805
Please send us the MCTN Code, sender name & last name for collect your money or send the slip of payment to our email address: info @ gembiratour.com

Remark:
* We will send our official confirmation voucher/tour ticket to your email address within 24 hours after we have received your payment.
* Please make early booking for guarantee the seats/rooms available on your date of service (Especially during peak season or long holiday season)

* Visa Card and Master Card are free of charge for bank fees, if the total amount of deposit payment less than 10,000THB. (If the price over 10,000 THB. will be charged for bank fees 5%)

* Payment via American Express will be charged 5% for bank fees.

* The tours & package prices excludes bank fees charge or any currency exchange charge.